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Telegram Payment Notifications lets merchants request Telegram-based payment alerts from the StablePay Portal, so their team can receive real-time payment event updates in a Telegram group. This capability is useful for operations, support, finance, or risk teams that want faster visibility into payment status changes, especially when manual follow-up or exception handling is part of the workflow.

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When to use it

Consider enabling this feature when:
  • you want your team to see successful, failed, or expired payments in real time in Telegram
  • you need faster visibility into underpaid, overpaid, or risk-review payment cases
  • you want merchant order IDs included in notifications for reconciliation
  • your operations flow depends on internal teams acting on payment events, not only on system callbacks

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Feature overview

The current release supports payment-related notifications in Telegram, including:
  • Payment succeeded notifications
  • Payment failed notifications
  • Payment expired notifications
  • Underpaid and overpaid payment alerts
  • Risk review payment alerts
  • Includes merchant order ID for reconciliation
Notifications are isolated at the merchant level. Before enabling the feature, StablePay configures the binding between your merchant account and the Telegram group so the group only receives payment notifications for that merchant account.

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How to enable it

  1. Open Settings in the StablePay Portal
  2. Go to Notifications
  3. Review Telegram payment notifications
  4. Click Contact us to enable
  5. Submit the request
  6. The StablePay team will contact you and help complete the Telegram group setup and notification configuration
The current release uses a request-based enablement flow. Merchants do not need to enter a Telegram chat ID or bind a bot themselves.

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Important notes

  • This release currently supports payment-related events only
  • It does not yet include refunds, subscriptions, payouts, settlements, or invoice event notifications
  • It does not currently support self-service Telegram binding
  • It does not currently include event toggles, custom message templates, or multi-channel notification configuration
  • This is an optional operational setup and does not block your use of Checkout, Payment Links, Invoicing, or the API
Last modified on May 27, 2026